Cookie Policy
This Cookie Policy explains how Monclave Software Solutions ("Monclave", "we", "our", or "us") uses cookies and similar tracking technologies when you visit our website at https://monclave.com. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies can be "first-party" (set by us directly) or "third-party" (set by external services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
Similar Technologies
In addition to cookies, we may use similar technologies including:
- Web Beacons (Pixels): Small transparent images embedded in web pages or emails that track whether content has been viewed or a link clicked.
- Local Storage: Browser storage that allows websites to store data locally on your device, similar to cookies but with larger capacity.
- Session Storage: Temporary storage that is cleared when you close your browser tab.
- Fingerprinting: Techniques that collect information about your browser and device configuration to create a unique identifier.
Throughout this policy, we use the term "cookies" to refer to all these technologies collectively.
2. How We Use Cookies
We use cookies for several important purposes:
- Essential Operations: To make our website function properly, including navigation, security, and basic functionality.
- Performance & Analytics: To understand how visitors interact with our website, which pages are most popular, and how we can improve the user experience.
- Personalization: To remember your preferences, such as language settings, display options, and previously viewed content.
- Marketing & Advertising: To deliver relevant content and, where applicable, to measure the effectiveness of our marketing campaigns.
- Security: To detect and prevent fraudulent activity, unauthorized access, and other security threats.
3. Types of Cookies We Use
We categorize the cookies on our website into four main types based on their purpose. Each category serves different functions and has different implications for your privacy:
Required for basic functionality. Cannot be disabled.
Help us understand how visitors use our site.
Remember your preferences and settings.
Used for targeted advertising (with consent).
4. Essential Cookies
Essential cookies are strictly necessary for the website to function. Without these cookies, basic features like page navigation and secure area access would not work. These cookies do not store any personally identifiable information and cannot be disabled through our cookie preferences.
Essential Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| __Host-session | Maintains user session state across page requests | Session | First-party |
| csrf_token | Protects against cross-site request forgery attacks | Session | First-party |
| cookie_consent | Stores your cookie preference settings | 1 year | First-party |
| __vercel_live_token | Required for Vercel hosting functionality | Session | First-party |
Legal Basis: Essential cookies are set based on our legitimate interest in providing a functional, secure website. Consent is not required for these cookies under applicable privacy laws.
5. Performance & Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve website performance, user experience, and content relevance.
Analytics Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics: Distinguishes unique users | 2 years | Third-party |
| _ga_* | Google Analytics: Maintains session state | 2 years | Third-party |
| _gid | Google Analytics: Distinguishes users (24hr) | 24 hours | Third-party |
| _gat | Google Analytics: Throttles request rate | 1 minute | Third-party |
| va_* | Vercel Analytics: Performance monitoring | Session | First-party |
Data Collected
Analytics cookies typically collect:
- Pages visited and time spent on each page
- How you arrived at our site (referral source)
- Your general geographic location (country/city level)
- Browser type, device type, and screen resolution
- Click patterns and scroll depth
- Site speed and performance metrics
Legal Basis: We use analytics cookies based on your consent or our legitimate interest in understanding website usage to improve our services.
6. Functional Cookies
Functional cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
Functional Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| locale | Remembers your preferred language setting | 1 year | First-party |
| theme | Stores your display preference (light/dark mode) | 1 year | First-party |
| recent_projects | Remembers recently viewed portfolio items | 30 days | First-party |
| form_data | Temporarily saves contact form progress | Session | First-party |
Legal Basis: We use functional cookies based on your consent or our legitimate interest in providing a personalized user experience.
7. Marketing Cookies
Marketing cookies are used to track visitors across websites to enable us (or third-party advertising networks) to display relevant advertisements. These cookies are only activated with your explicit consent.
Marketing Cookies We May Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook: Identifies browsers for ad delivery | 90 days | Third-party |
| _gcl_au | Google Ads: Conversion tracking | 90 days | Third-party |
| li_fat_id | LinkedIn: Member identification for ads | 30 days | Third-party |
Note: We currently minimize our use of marketing cookies. If we implement marketing cookies in the future, we will update this policy and request your consent before activating them.
Legal Basis: Marketing cookies are only used with your explicit consent. You can withdraw this consent at any time.
8. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party's privacy policy.
Third-Party Services We Use
- Google Analytics: Web analytics service.Privacy Policy
- Vercel: Website hosting and analytics.Privacy Policy
- FormSubmit: Contact form processing.Privacy Policy
We recommend reviewing the privacy policies of these third-party services to understand how they process your data.
9. Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
Session cookies are temporary and are deleted when you close your browser. They are used for essential functions like maintaining your session state as you navigate between pages.
Persistent Cookies
Persistent cookies remain on your device for a specified period or until you manually delete them. Common durations include:
- Short-term: 24 hours to 7 days (e.g., rate-limiting cookies)
- Medium-term: 30 to 90 days (e.g., preference cookies)
- Long-term: 1 to 2 years (e.g., analytics cookies)
We regularly review our cookie usage and aim to minimize retention periods to what is necessary for each cookie's purpose.
10. Managing Your Cookie Preferences
You have several options for controlling cookies on our website:
Cookie Consent Banner
When you first visit our website, you may see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Preference Categories
Through our cookie preferences, you can typically control:
- Analytics Cookies: Opt in or out of website usage tracking
- Functional Cookies: Control personalization features
- Marketing Cookies: Enable or disable advertising cookies
Note: Essential cookies cannot be disabled as they are required for the website to function.
11. Browser Cookie Settings
Most web browsers allow you to manage cookies through their settings. You can typically find these options in the "Settings," "Privacy," or "Security" sections of your browser.
Browser-Specific Instructions
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
Mobile Devices
On mobile devices, you can typically manage cookies through your browser app settings or your device's operating system settings. The process varies by device and browser.
Opt-Out Tools
You can also opt out of certain third-party cookies using these tools:
12. Impact of Disabling Cookies
Disabling or blocking certain cookies may affect your experience on our website:
Essential Cookies
If essential cookies are blocked, certain parts of the website may not function correctly. You may experience issues with navigation, forms, or secure areas.
Analytics Cookies
Disabling analytics cookies will not affect your browsing experience. However, it limits our ability to understand how visitors use our site and make improvements.
Functional Cookies
Without functional cookies, you may need to re-enter preferences each time you visit, and some personalization features may not work.
Marketing Cookies
Disabling marketing cookies means you may see less relevant advertisements, but you will still see the same number of ads overall.
13. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. There is currently no industry standard for how websites should respond to DNT signals.
Our website does not currently respond to DNT signals. However, you can control tracking through our cookie preferences and browser settings as described in this policy.
We support the development of industry standards for DNT and may update our practices as such standards emerge.
14. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may display a notice on our website or request renewed consent
- We recommend periodically reviewing this policy to stay informed about our cookie practices
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Monclave Software Solutions
Email: info@monclave.com
Address: Sheikh Zayed Road, Dubai, United Arab Emirates
For more information about how we handle personal data, please see our Privacy Policy.
Legal Disclaimer
This Cookie Policy is provided for informational purposes and is designed to comply with general cookie and privacy regulations including the EU ePrivacy Directive, GDPR, and similar laws. Specific requirements vary by jurisdiction. We recommend consulting with qualified legal counsel to ensure full compliance with applicable laws in your jurisdiction.